Privacy Policy

1. Controller and contact

zolthos.com, PE, EDRPOU 22493219, Office 14, 27 Saksahanskoho Street, Kyiv, 01033, Ukraine, email contact@zolthos.com, phone +380 955 387 8422, controls personal data on this site.

2. Data collected

Enquiry forms collect your name, email, phone and message details. Hosting logs and, with consent, non-essential cookies collect IP address and browser data.

3. Purposes and bases

We use data to answer enquiries, arrange consultations, prepare proposals and deliver wedding-planning services. Bases: consent, pre-contract steps, contract performance and legitimate website operation. We comply with the Law of Ukraine No. 3153-IX 'On Personal Data Protection' of 25 January 2022.

4. Consent and cookies

Non-essential cookies and trackers require your prior consent, which you can withdraw at any time. This notice and consent controls follow the Law of Ukraine No. 3153-IX 'On Personal Data Protection' of 25 January 2022.

5. Sharing and retention

We do not sell data. We share it with hosting, email and IT providers acting on our instructions, and with authorities where required. Enquiry data is kept up to 24 months after last contact unless a contract or law requires longer.

6. Security

We use access controls and encrypted transmission to protect data from unauthorised access, loss or alteration.

7. Your rights

You may request access, correction, deletion, restriction or portability, object to processing and withdraw consent by emailing contact@zolthos.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights.

8. Complaints

Contact us first about wedding-planning services. Under the Law of Ukraine No. 1023-XII 'On Consumers' Protection' of 12 May 1991, you may also apply to the State Service of Ukraine on Food Safety and Consumer Protection and/or the courts.

9. Service information

Before ordering, we provide clear details of the service, price and currency, terms, provider identity and complaint procedure under the Law of Ukraine No. 1023-XII 'On Consumers' Protection' of 12 May 1991 and the Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.